McDonald’s UK&I

Podcasting Communication and Engagement

A case study

The need

Connectedness now becomes key for organisations looking to develop resilience and harness the collective knowledge, experience and creativity of their people. McDonald’s UK&I have a large and dispersed workforce across their restaurants, fields and office locations, so asked just add water to help find a way of keeping people on the same page, that wasn’t another email, newsletter or meeting.

Our role

just add water became McDonald’s design and production lead for the series, and co-host for recordings. We produced scripts, content and ensured a strong and consistent narrative style. We worked closely with guests, agreeing structures and approaches that allowed them to come across in engaging and personable ways.

The outcome

Over a 6-month period, working with the McDonald’s UK&I Leadership Team, we provided monthly podcasts covering a variety of topics, from managing change, new restaurant concepts, and McDonald’s approach to new ways of working; all from the personal perspectives of guests. But we also found time to explore people’s dream holidays, their Netflix guilty pleasures and other insights into what makes them tick!

“Well… this has really brightened up my Wednesday morning – a great idea with an inspired choice of first guest. If anyone in the business wants help understanding the purpose of the Change Team, this is required listening. Well done!”
Gareth Pearson CPO

Springer Nature - Leadership event

“This is outstanding – love the concept, congratulations to all involved”
Paul Pomroy, CEO UK&I

Springer Nature - Leadership event

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